Yvonne R. Burns

Union Services Agent, Local 2635 Recording Secretary

Favorite Quote

What you do makes a difference, and you have to decide what kind of difference you want to make – Jane Goodall

Yvonne has been with AmeriServ since 2013, holding positions in retail, financial services, deposit services, and commercial banking. As a Union Services Agent, Yvonne is responsible for educating union affiliates, their members and their locals with information and identifying products and services that will benefit their needs. By communicating regularly with existing customers, Yvonne ensures product and service satisfaction.

“I have been active in the union in various capacities since 2015; however, I have been in a Steelworker family household for over 30 years, through my husband’s involvement with his unit and local. Being a union member brings a unique understanding of union affiliates’ needs, while building a strong customer relationship. It allows me to deliver exceptional products and services and prompt solutions that will meet a customer’s specific needs and expectations.”

Education and Certifications:

Graduate of USW Leadership Scholarship

Community Involvement:

Preschool Sunday School teacher at Trinity United Presbyterian Church

Unknown Fact about Yvonne:

I enjoy riding my Harley

At the Top of Yvonne’s Bucket List:

To do a ride along with one of the Blue Angels