Security
We’ve gone to great lengths to make sure your money, your identity and your accounts are safe and secure, but we also need your help.
If you suspect fraud on any of your AmeriServ accounts, contact us toll-free at 1-800-837-2265.
Together we can work to prevent fraud
We know that even the most careful person is not immune to fraud, but knowledge is one of the most effective ways to avoid becoming a victim of cybercrime. We are committed to helping you stay informed.
Maintain strong passwords.
Strong passwords make it extremely difficult to break into your accounts. Here are some tips to help:
- Avoid using words that are easily guessed, such as your child's name or your favorite sports team.
- Use the greatest combination of capital and lowercase letters, numbers, and symbols that a site will allow.
- Password managers are a great way to not only create strong, unique passwords - but they also store them securely so you don't need to remember them.
Check the site.
If you are banking or shopping online, check that the site you are using is security-enabled. Look for sites that start with "https://", which means that the site is taking extra precautions to help secure your information.
Connect carefully.
If you're at home, make sure your Wi-Fi network is password-protected so that outsiders cannot log onto your network and gather information. If you're in a public place that offers Wi-Fi access, be cautious of what you send over their network. Try to refrain from banking or other sensitive activities until you're in a more secure location.
Keep it current.
New computer viruses (and new versions of old ones) are being released all the time. So making sure you have the latest security software, web browser, and operating system updates are your best defenses against these threats. Often, you can set those updates to be automatically installed as soon as they become available.
FAQs
If you think any of your AmeriServ accounts have been compromised, contact us immediately at 1-800-837-2265. You may also want to contact the Federal Trade Commission to report fraud, scams, and questionable business practices, and to find out what other steps you can take to protect yourself.
Yes. We often post information here about new fraud schemes that you should be aware of.
Using services such as Apple Pay® that rely on biometric authorization (Face ID® or fingerprint) add security to purchase transactions. Enrolling your personal debit card(s) in SecurLOCK™ Equip is also a great way to know when and where your card is being used. Plus, you can even turn your card off if you suspect fraud, or if your card has been lost or stolen.
We recommend visiting IdentityTheft.gov, FBI.gov, CISA.gov/cybersecurity, and StaySafeOnline.org for great free information.
Personal Mobile Banking
Our mobile banking apps make managing your accounts on the go quick and easy.