AmeriServ Financial is committed to keeping our customers and communities updated on our status regularly.

We encourage you to follow us on social media and to visit this website for updates and information.

Frequently Asked Questions

Most Recent News

November 17, 2020

Effective Monday, November 23, 2020 all AmeriServ Bank lobbies will temporarily close to help keep our communities safe.

All AmeriServ Bank drive-up facilities will remain open and will maintain normal business hours.

  • Please use the drive-up for all of your banking transactions until further notice.
  • Remember that you can bank 24/7 using our secure online and mobile banking services, as well as our ATMs.
  • If you need to gain access to a safe deposit box or meet with a banker, please contact us at 1-800-837-2265 to speak with a customer service representative.
We appreciate your patience and understanding during this difficult time.

August 14, 2020

The Cybersecurity and Infrastructure Security Agency (CISA) and SBA have issued another alert regarding threats targeting the SBA's economic relief efforts. Please be extremely cautious when sharing any personal or business information with anyone you are not certain is reputable. For full details on this and other COVID-19-related scams, please visit our Identity Protection and Security page.

June 8, 2020

We are happy to welcome you back into our branch lobbies starting June 8, 2020!

Please understand that while we are happy to be opening our lobby doors once again, there are still guidelines set by government officials that must be followed for those entering our branches:

  • You must wear a mask to enter the lobby.
  • You will be greeted at the door by an employee who will ask you to temporarily lower your mask and look into the camera.
  • Only those conducting a transaction may enter the lobby. Do not bring friends or family members with you.
  • Please pay attention to the social distancing floor decals and directional signage.
  • We are limiting the number of customers in order to maintain safe occupancy levels. You may be asked to briefly wait outside if the lobby is full.

If you have been exposed to COVID-19 or are experiencing flu-like symptoms, we continue to ask that you stay home and use online banking. If that is impossible, you will be asked to use our drive-up option instead.

April 17, 2020

Beginning Monday, April 20, 2020 - AmeriServ will comply with Governor Wolf's order that requires businesses to deny entry to customers who do not wear masks, "unless the business is providing medication, medical supplies, or food, in which case the business must provide alternative methods of pick-up or delivery of such goods".

Please understand that this applies to all customers who may have scheduled appointments with AmeriServ staff and/or any persons who may be entering our buildings for any reason.

Signs will be posted at entrances to our offices as a reminder of this directive. We thank you for your cooperation and understanding as we work to help protect our customers and staff.

March 20, 2020

Effective Monday, March 23, 2020, all AmeriServ Bank lobbies will temporarily close. All AmeriServ Bank office drive-thru facilities will remain open and maintain normal business hours. For additional details, please read our latest email to customers.

We have also created a new Frequently Asked Questions page for your reference.

March 18, 2020

NOTICE: If you are experiencing flu-like symptoms (fever, cough, body aches, sore throat, runny or stuffy nose, vomiting, or diarrhea) or have been exposed to COVID-19 (coronavirus) please use our drive-thru or mobile banking services.

The health and well-being of our customers, employees and community are vitally important to us. Our goal is to remain open at all AmeriServ locations. We have emphasized to our employees the importance of staying home if they are sick, have household members who are sick, or know they have been exposed to someone who has recently been experiencing symptoms of COVID-19.

Thank you in advance for your support and consideration.

Branch Status

All branch drive-up windows and branch lobbies are currently open normal business hours.

Coin counting machines are currently not available for use due to pandemic restrictions.

Please refer to the following guidelines if you wish to enter the lobby during this reopening phase:

  • You must wear a mask to enter the lobby.
  • You will be greeted at the door by an employee who will ask you to temporarily lower your mask and look into the camera.
  • Only those conducting a transaction may enter the lobby. Do not bring friends or family members with you.
  • Please pay attention to the social distancing floor decals and directional signage.
  • We are limiting the number of customers in order to maintain safe occupancy levels. You may be asked to briefly wait outside if the lobby is full.

If you have been exposed to COVID-19 or are experiencing flu-like symptoms, we continue to ask that you stay home and use online banking. If that is impossible, you will be asked to use our drive-up option instead.


SBA Paycheck Protection Program

For information about the SBA Paycheck Protection Program, please click here.


Helpful Links

Click here to enroll in consumer online banking.

Start here if you want to open a new personal checking or savings account.

Start here if you would like to inquire about a loan.

Click here to visit the CFPB site regarding mortgage and housing assistance.


Social Media Pages

FACEBOOK  |  INSTAGRAM  |  TWITTER  |  LINKEDIN


Identity Protection & Security

Keeping Your Personal Information Safe

  • Do not reveal personal or financial information online.
  • Protect your computer by keeping your operating system software up to date and by using security software. Use multi-factor authentication on your accounts and back up your data.
  • Make sure your cell phone is up to date by setting your phone settings so software updates automatically.
  • Do not answer calls from unknown numbers. Hang up on robocalls and do not press any numbers.
  • Do not answer text messages from unknown numbers.
  • Do not reply to emails from unknown senders.
  • Do not click on links, download apps or download attachments from unknown senders.
  • Before you make an online purchase, research the company to determine its legitimacy.
  • Verify a charitable organization’s authenticity before you donate. Visit the Federal Trade Commission’s (FTC) website to learn how to verify a charity.
  • Be aware that if offers or shopping deals sound too good to be true, they probably are.
  • Do not respond to communications about COVID-19 vaccinations. There are not any approved drugs or vaccines that are known to treat the virus yet. The FDA and FTC have sent warning letters to sellers of products claiming they treat or prevent the Coronavirus.
  • Be skeptical of texts, emails and phone calls from sources that claim they are with the government or government agencies.
  • Get information about government actions regarding COVID-19 from reputable sources. For the most current information, visit the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) websites.

10 Tips for Seniors

  1. Watch out for phishing scams. Phishing scams use fraudulent emails, texts, phone calls and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with, and NEVER give your password, account number or PIN to anyone.

  2. Ignore offers for a COVID-19 vaccine, cure or treatment. Any medical breakthrough will not be first reported through unsolicited emails or online ads.

  3. Rely on official sources for the most up-to-date information on COVID-19. Visit the websites from the Centers for Disease Control and Prevention and your state’s health department to keep track of the latest developments.

  4. Remember that the safest place for your money is in the bank. It’s physically secure and it’s federally insured. When you deposit your money at a bank, you get the comfort of knowing that your funds are secure and insured by the government. You don’t have the same level of protection when your money is outside the banking system.

  5. Do some research before making a donation. Be wary of any business, charity or individual requesting COVID- 19-related payments or donations in cash, by wire transfer, gift card or through the mail.

  6. Keep your computers and mobile devices up to date. Using the latest security software, web browser and operating system is the best defense against viruses, malware and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.

  7. Recognize and avoid bogus website links. Cyber criminals embed malicious links to download malware onto devices or route users to bogus websites. Hover over suspicious links to view the actual URL where you will be routed. Fraudulent links are often disguised by simple changes in the URL. For example: www.ABC-Bank.com vs ABC_Bank.com.

  8. Change your security settings to enable multi-factor authentication for accounts that support it. Multifactor authentication—or MFA—is a second step to verify who you are, such as a text with a code.

  9. Before you make any investments, remember the high potential for fraud right now. You should be wary of any company claiming the ability to prevent, detect or cure coronavirus. For information on how to avoid investment fraud, visit the website of the Securities and Exchange Commission.

  10. Help others by reporting coronavirus scams. Visit the FBI’s Internet Crime Complaint Center at ic3.gov to report suspected or confirmed scams. You can also stay up-to-date on the latest scams by visiting the FTC’s coronavirus page at ftc.gov/coronavirus.

Important Links